Meet Our Team

Coppin Insurance Agency

Coppin Insurance AgencyTracey Coppin Caruso
Agency Owner

I’ve been in the insurance industry for many years and have worn many hats. My tenure and experience have allowed me to not only understand the ins-and-outs of insurance but also to service hundreds of families regarding their protection needs. I can help you protect the things that are important – your family, home, car, boat and more.

One of the things I like best about working in this industry is the variety of products and services I can offer customers. More than insurance, I can offer a variety of solutions to address their financial needs – such as saving for a child’s education or retirement.

As your insurance agent, I can help you understand how the choices you make – such as the car you drive – affect your insurance rate. I’m committed to helping you get the appropriate level of protection and make it easy to do business with Coppin Insurance Agency.

B.S. University of Florida

Community Services
Special Equestrians of Fort Myers
PACE Center for Girls
Madisen's Match benefitting Lee Memorial Children's Hospital Cancer Center

Coppin Insurance AgencyColton Ferry
Managing Partner

I have been helping clients in SW Florida find the right balance between coverage and cost on their auto, home, and life insurance needs for 10 years. I am a Fort Myers native, born and raised in our community. I attended the University of Florida, where I received a Bachelor of Arts Degree in History. I love taking the worry out of insurance for my clients and finding them the right coverage at the right price. Being a Florida Boy, I spend as much time as I can on the water chasing fish! If the sun is shining and I'm not at work, you can probably find me on the water with a pole in my hand. I enjoy staying active, playing tennis, volleyball, soccer, running, or just exercising at the gym. The Boys and Girls Club of Lee County is a great organization in our community that I believe strongly in.

Aime Marrero
Licensed Sales Agent

I have 8 years of experience in the insurance industry, throughout SW Florida. The most exciting and fulfilling part of my job is being able to help my clients choose the right plan to protect them and their family. I was born in San Diego, CA and spent my formative years in Las Vegas, NV. I really enjoy spending time outside in the fresh air, from a day at the beach to simply a walk in the park. If I am not at work, you will probably find me laying poolside or at the beach soaking up the sun.

Matthew Kurtz

I began my insurance career at The Equitable in New York in 1991 after graduating from Adelphi University with a Bachelors in Psychology, minoring in business. Through the years, I have enjoyed success, gaining experience at MetLife, New York Life as well as Blue Cross & Blue Shield. I continue to grow professionally and am excited to bring my experience to Coppin Insurance Agency and a great company like Allstate. I love working in a position that has a deep impact on the agency I work for as well the life of individuals. I can improve someone's life by fitting them with the right products for the best value. I grew up in Atlantic Beach, New York and after graduating from college, I moved to the upper east side of Manhattan before eventually moving to sunny Florida! I love snow skiing and it’s one thing I miss doing after living in Florida, however that's what vacations are for! In my spare time, I play piano and have recently started taking guitar lessons. I love movies, shows and fine dining, and I love my pets. I have three dogs, one cat and a Sun Conure. I enjoy attending dog shows. My love for standard breeds and their styles has drawn me to the art of pet grooming. I enjoy giving back to the community and volunteer helping the homeless as much as possible.

Coppin Insurance AgencyGeorgette Gibboney
Office Support Manager

I began working in the insurance industry in 2000, and have been with the Coppin Allstate Agency for more than a decade! My desire has always been to help people be protected from unfortunate circumstances. I enjoy educating individuals about being properly covered for all the ups and downs that life brings. Having a father in the Air Force meant moving often, but it was always interesting to learn of new places and different people. I'm blessed to surround myself with good, loving, people in my life. I’m especially proud of my daughter and son-in-law, and their accomplishments. I enjoy going to the beach as often as possible and also love to get together with friends for a friendly poker game, and I dabble in jewelry making. Volunteering for Builder's Care of Lee County, is something I do as much as I can because it's such a worthwhile cause.

Coppin Insurance AgencyVicki Eck
Licensed Service Agent

I have a unique perspective when it comes to insurance, because I owned a Collision Repair Shop in Cape Coral, FL for 25 years. I dealt with insurance companies on a daily basis. I have since expanded my insurance knowledge as I have been with the Coppin Agency over 5 years as a licensed service agent, and one of my specialties is being the agency Claims Concierge. After being in the body shop business for so many years, I do know a lot about cars and repairs. Now I know about many other lines of insurance as well. I enjoy offering compassion to the customer when a claim occurs, and assisting them through the claims/repair process. I enjoy working with our customers, and always make a sincere effort to resolve every customer's concerns/issues. I follow-up to make sure our client’s are informed from beginning to end. I was born in MD and grew up outside of Washington DC.  Then I moved to Cape Coral FL in 1980. I’ve certainly seen many changes in our community. I enjoy spending time with my grandkids whenever I can since they live 3 hours away! I also enjoy dancing, watching movies and reading a good book! When I'm not at work you can usually find me at home spending time with family & friends. I like cooking and entertaining and spending time with my wonderful husband of 32 yearsI I am also passionate about feeding the hungry! I donate canned goods whenever I hear of an organization having a canned food drive and I volunteer to serve food on holidays to spread cheer and help those less fortunate.

Coppin Insurance AgencyMarcy Rondeau
Operations Assistant

I have been with the Coppin Agency since 2009. My function here is to answer the phones (yes, a reall person…me, answers our phones) and greet clients at the door and provide lots of administrative support for our agents. I also handle the day to day internal operations of the agency. I’m proud that this office is genuinely concerned about our customers welfare. We all go the extra mile to help our customers get the best protection for the best value. I grew up in Rhode Island and moved here in 1992. Although I miss the changing seasons, I really favor the beach weather. I enjoy going to many festivals and art fairs around the state, and I love to see the different cultures and traditions that make up Florida. I enjoy working in my yard or going to the beach when I'm not working. And when the weather is bad and I can't get outside, I love to binge watch my favorite TV shows and catch up on them all at once.

Coppin Insurance AgencyJesenia Moraguez-Angulo
License Service Agent

I'm new to the insurance industry. Completed my licensing and certification in September of 2015, but I have 15 years plus of customer service experience which I feel are a great contribution to this field. My family came from Cuba to New York where I was born, in the early 70s but later opted for the sunny Miami Florida where I was raised, later married, and started a family of my own. I love being able to help our customers when it comes to making life-changing decisions. Making sure they have accurate information and proper tools. Helping others is very important and rewarding to me. My weekends are family time! Anything that I can do with my husband, children or grandson is the best way to spend the weekend. Movies and the theater are what I enjoy. Through my church, I have been able to volunteer in the community and assist in food and clothe drives. Nothing more gratifying than reaching out and helping those less fortunate.

 Dan Hackett
Personal Financial Representative

Dan and his team work with the Coppin Agency to provide customers with knowledge and a wide range of products & solutions to help protect and build their hard earned finances. Dan and his team are here to help! Call our office today to set up a chat with Dan Hackett.