Meet Our Team

Tracey Coppin Caruso
Agency Owner


I’ve been in the insurance industry for many years and have worn many hats. My tenure and experience have allowed me to not only understand the ins-and-outs of insurance but also to service hundreds of families regarding their protection needs. I can help you protect the things that are important – your family, home, car, boat and more.

One of the things I like best about working in this industry is the variety of products and services I can offer customers. More than insurance, I can offer a variety of solutions to address their financial needs – such as saving for a child’s education or retirement.

As your insurance agent, I can help you understand how the choices you make – such as the car you drive – affect your insurance rate. I’m committed to helping you get the appropriate level of protection and make it easy to do business with Coppin Insurance Agency.

B.S. University of Florida

Community Services
Special Equestrians of Fort Myers
PACE Center for Girls
Madisen’s Match benefitting Lee Memorial Children’s Hospital Cancer Center

Colton Ferry
Managing Partner


I have been helping clients in SW Florida find the right balance between coverage and cost on their auto, home, and life insurance needs for more than 10 years. I am a Fort Myers native, born and raised in our community. I attended the University of Florida, where I received a Bachelor of Arts Degree in History. I love taking the worry out of insurance for my clients and finding them the right coverage at the right price. Being a Florida Boy, I spend as much time as I can on the water chasing fish! If the sun is shining and I’m not at work, you can probably find me on the water with a pole in my hand. I enjoy staying active, playing tennis, volleyball, soccer, running, or just exercising at the gym. The Boys and Girls Club of Lee County is a great organization in our community that I believe strongly in.

Matthew Kurtz
Licensed Sales Agent


I began my insurance career at The Equitable in New York in the 1990’s after graduating from Adelphi University with a Bachelors in Psychology, minoring in business. Through the years, I have enjoyed success, gaining experience at MetLife, New York Life as well as Blue Cross & Blue Shield.  I continue to grow professionally and was excited to bring my experience to Coppin Insurance Agency and a great company like Allstate.  I love working in a position that has a deep impact on the agency I work for as well the life of individuals.  I can improve someone’s life by fitting them with the right products for the best value.  I grew up in Atlantic Beach, New York and after graduating from college, I moved to the upper east side of Manhattan before eventually moving to sunny Florida!  I love snow skiing and it’s one thing I miss doing after living in Florida, however that’s what vacations are for!  In my spare time, I play piano and have recently started taking guitar lessons. I love movies, shows and fine dining, and I love my pets. I have three dogs, one cat and a Sun Conure.  I enjoy attending dog shows. My love for standard breeds and their styles has drawn me to the art of pet grooming.  I enjoy giving back to the community and volunteer helping the homeless as much as possible.

Andrea Miller
Licensed Sales Agent


I refer to Southwest Florida as home since moving here from Michigan as a young child.   I spent many years in the printing and graphic arts field prior to becoming a licensed agent in 2012.  When I am not in the office I stay very active.  One of my favorite things to do is go hiking in the Georgia mountains. I enjoy being outside in the sunshine, often time swimming, bicycling or gardening.  On weekends, I like to unwind in the kitchen trying out new recipes or some of my favorite classic dishes.  The best part about being an agent is I have the pleasure of meeting so many interesting people.  Everyone has unique needs when purchasing insurance.  It’s important to me to ask the right questions so we can help protect you, your family and your future.

Amy Drawdy
Licensed Service Manager


Insurance can sometimes be a tricky thing but after working in this industry for over 14 years I am confident I can assist you with all your insurance needs. Prior to joining the Coppin Agency, I was with a large independent agency in the commercial department.

After meeting the wonderful Coppin team, I felt like it was time for a change. I wanted to get more involved with my customers on a daily basis and help make sure they are protected from all the various risks in the world.

On the weekends or after work, you can find me with my family at the movies or on our next big adventure. I love to spend my time snapping crazy photos or traveling across the world.

Jesenia Moraguez-Angulo
License Service Agent


Having completed my licensing and certification in September of 2015, I’m newer to the insurance industry than some of my colleagues.  But I have 15+ years of customer service experience which I feel are a great background and contribution to this field.  I love being able to help our customers make those important, sometimes life-changing decisions in part by making sure they have accurate information and can then make educated choices.  Helping others is very important and rewarding to me and I get to do that every day in the world of insurance.  My family came from Cuba to New York where I was born, in the early 70’s.  Thankfully they later opted for the sunny southeast coast of Florida where I was raised and later married & started a family of my own.  Now on the southwest coast of Florida, my weekends are family time!  Anything that I can do with my husband, children or grandchildren is what I like to do.  Movies and the theater are what I enjoy.  Through my church, I have been able to volunteer in the community and assist in food and clothing drives. Nothing is more gratifying than reaching out and helping those less fortunate.

Mary Cruz
Licensed Service Agent


I am so happy to have moved to Southwest Florida from the Miami area in 2015.  Before completing my insurance training and licensure, I worked for medical service providers.  I was in the administrative department for cardiology and neurology groups that were very large, fast-paced practices.  There I was involved in insurance verification, patient services, scheduling and billing.  I am now very happy to have moved to the world of personal lines insurance, where I can really help people protect the things they care about.  My family and I love to relax together on the weekends and enjoy this beautiful area.

Marcy Rondeau
Operations Assistant


I have been with the Coppin Agency since 2009. One of my functions here is to answer the phones (yes, a real person…me, answers our phones) greet clients at the door to direct them, and to provide a lot of administrative support for our agents. I also handle the day-to-day internal operations of the agency.  I’m proud that this office is genuinely concerned about our customer’s welfare.  We all go the extra mile to help our customers get the best protection for the best value.  I grew up in Rhode Island and moved here in 1992.  Although I miss the changing seasons, I really favor the beach weather.  I enjoy going to many festivals and art fairs around the state, and I love to see the different cultures and traditions that make up Florida.  I enjoy working in my yard or going to the beach when I’m not working.  And when the weather is bad and I can’t get outside, I love to binge watch my favorite TV shows and catch up on them all at once.

Dan Hackett
Personal Financial Representative

Dan and his team work with the Coppin Agency to provide customers with knowledge and a wide range of products & solutions to help protect and build their hard earned finances. Dan and his team are here to help! Call our office today to set up a chat with Dan Hackett.